Website privacy notice
1. INTRODUCTION
Kirstie Seaborne/Embodied Families is committed to ensuring the privacy and security of your personal information. Because of that, this policy sets out where and how we collect your personal information, as well as your rights over any personal information we hold about you, and how to make a complaint. This Privacy Policy was last revised on 19 January 2019 in compliance with the General Data Protection Regulation. This privacy notice provides you with details of how we collect and process your personal data through your use of our site embodiedfamilies.com.
By providing us with your data, you warrant to us that you are over 13 years of age. By using this website you are legally agreeing to the terms within this policy. This applies from your first site visit
We may change this policy from time to time. If that happens, this page will be updated. We recommend you check this page before using the website to ensure that you are aware of and accept any changes
Kirstie Seaborne is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Our full details are:
Full name of legal entity: Kirstie Seaborne
Email address: info@embodiedfamilies.com
Postal address: Kirstie Seaborne, 32 Bates Road, Brighton BN1 6PG
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@embodiedfamilies.com
You can ask us to stop sending you marketing or other messages at any time by emailing us at unsubscribe@embodiedfamilies.com
If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
2. WHAT DATA DO WE COLLECT, HOW WE USE IT AND SECURE IT
HOW WE USE YOUR INFORMATION
The information we collect will be used depending on which of the following activities you are a user:
Making an enquiry through online forms on the website, email or phone
If you use our website contact/enquiry form, email or phone number to make a question about our services you can be sure we will only use it in order to process and answer your enquiry. We will collect your full name and email and any information you have provided related to the query. In order to provide an efficient service and for our legitimate interest will save this information in our database for a period of four months, after which it will be deleted or destroyed, unless you give us separate, explicit permission to be included on one of our email databases to receive information related to relevant trainings and .
Subscribing to our newsletters and ebooks on the website or manual processing
If you have subscribed to receive our newsletter or ebooks either via an online form on the website, or through manual processing (with prior written agreement from you) we will use your personal information to contact you with our newsletters which contain information about our trainings, events and occasional one-off emails about our special offers and programs. Data is only processed with your consent and you have the right to unsubscribe at any time by contacting unsubscribe@embodiedfamilies.com. We will never sell or distribute your personal information to any third-parties, however, we will share this information with trusted third party provider, Mailchimp, to deliver and monitor our newsletters, as well as maintain our mailing lists. For more information, please see MailChimp’s privacy notice: https://www.mailchimp/legal/privacy-statement
Using our services
If you have requested our services, we will hold your details in order to provide these services. We will only use these details to provide the service you have requested and send regular communication related to those services. The kind of personal information we hold will depend on the nature of each service or project. Data protection laws specify special categories of personal data (such as ethnic or racial origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life or criminal record). For our business, the only special category of data it is necessary for us to collect concerns physical and mental health. However, we recognise that our users may volunteer other special category information while communicating with us or taking part in our services. If you provide information related to your physical, physiological, genetic, mental, economic, cultural or social identity we will request your consent to process it. For example, you might share such information as part of a piece of personal reflection in the context of your personal or professional development. We will retain your information for as long as you are receiving our services and for a period of four years after to comply with applicable law and our legitimate interest
Application forms
To sign up for our trainings, you may be requested to complete an application form, which includes contact details and other personal details explicitly relevant to the training, such as reasons for wanting to do the training and relevant health issues of which we should be aware.
We will record your communication preferences when you subscribe to our email newsletter and may monitor whether you open our emails and which links you click on. We will also log your Internet Protocol (IP) address, and the type of web browser used.
Phone/video calls
Any personal information given through phone or video calls (name, phone numbers and any other personal information given during calls) may be held by us in accordance with this privacy policy.
Social media
We use social media to engage with our users and we link to our pages on Facebook, Twitter, Instagram, iTunes and YouTube. We hold details of our social media followers, according to what is shared by you and the platform concerned.
If you send us a direct message via social media, any personal information given by you will be held by us in accordance with this privacy policy. That means we hold your information where it is legitimate for our business interests and in order to provide our services to you. The third party provider may also retain details in accordance with their Privacy Policy.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Use of social sharing buttons is at your own discretion. Social media platforms may track and save your request to share a web page.
You should refer to the Privacy Policies of these channels to understand how they treat your data:
Facebook: https://www.facebook.com/privacy/explanation
Twitter: https://www.twitter.com/en/privacy
Instagram: http://instagram.com/legal/privacy/
YouTube: https://policies.google.com/privacy
iTunes: https://www.apple.com/uk/legal/privacy/en-ww/
Cookies
The Embodied Families website uses cookies to track user behaviour on the website. Cookies are small files which are saved to your computer hard drive. This enables us to improve how the site functions and the services we offer through it. It enables us to provide you with a tailored experience when using the site. Before accessing the site, you will be asked to give consent to cookies being installed on your computer or device.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Google Analytics
When someone visits our site, we use a third party service, Google Analytics, to collect details of visitor behaviour patterns (eg how many people visit particular pages on our site and when). This information is to help us market our services to the right people in the best ways. This information does not allow us to identify users.
Google’s privacy policy is available at http://www.google.com/privacy.html. You may opt-out from having their data collected by disabling this tracking.
Photographs
We use photos and videos of trainings on our website and in newsletters and social media posts. We will ask your permission before doing this and explain what the images will be used for – either verbally or as part of the sign-up/contracting process for an event.
Payment processing
This website uses third party payment processing for products and services. You may be asked for, as appropriate, name, email address, mailing address, phone number and credit / debit card information. They will collect personal identification information from users on behalf of Kirstie Seaborne/Embodied Families only if they voluntarily submit such information to them. You should refer to the payment processing company’s individual privacy policy for further information
How do we use your data?
- To answer your queries
- To let you know of trainings, products, resources, updates, special offers and other information related to our collective or individual embodiment/parenting work.
- To provide you with resources related to our Embodied Families work (eg ebook downloads)
- To personalise your experience and to allow us to deliver the type of content and products in which you are most interested.
- To improve our website, so we can better serve you.
- To enable you to enrol for our in-person and online coaching and trainings
- To enable us to offer extra support where needed (eg with disabilities, physical/mental health issues) during trainings.
- To administer our in-person and online trainings/classes/events, including attendance registers.
- To administer contests, promotions, surveys or other site features.
- To efficiently process your transactions, including purchases made online.
Your personal information is held only until it is no longer required or has no use.
Sharing information with third parties
We do not sell, trade, or otherwise transfer your personal data to third parties unless we have gained your permission. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users – so long as those parties agree to keep your information secure and confidential. It also does not include institutions which require attendance registers for trainings/classes/events held at their premises. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of ourselves or others.
External links
Occasionally, at our discretion, we may include or offer third-party products or services through our website or electronic communications. These third-party sites have separate and independent privacy policies, which we are not responsible or liable for. However, we seek to uphold our integrity and welcome any feedback about other sites.
Data security
Every effort has been made to ensure that technologies we use for collecting and holding data are safe and secure. Your personal data is contained behind secured networks and is only accessible by designated members of our team, who are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology . Our website is checked on a regular basis for security risks and vulnerabilities. For information on our security technologies and processes please contact james knight via info@embodiedfamilies.com
However, the Internet is not completely secure and we cannot guarantee the security of personal data transmitted through our website or by email. Users provide personal details at their own discretion and their own risk.
Your legal rights
We recognise your legal rights with regards to your data and will uphold these in accordance with data protection laws
Right to Access and Rectification
You have the right to access the personal information that we hold about you in many circumstances. This is called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge.
Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
We will endeavour to respond quickly to any such requests; legally, we are required to respond within one month of receiving the request and any other necessary information.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
Right to erasure
You have the right to request us to delete or remove your personal data where there is no compelling reason for its continued processing. We will act on any such request without delay.
Right to restrict the processing
You have the right to restrict the data processing, however, this can only be done under specific circumstance
If you wish to make any such requests, you should contact the person responsible for data protection by emailing us at info@embodiedfamilies.com
Changes to this policy
This privacy policy was last updated on 19 January 2019 and is in accordance with GDPR. We reserve the right to change it at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. You will be deemed to have accepted any changes to the terms of the privacy policy when visiting the website following any changes.
Concerns and complaints
If you want to raise a concern or make a complaint about the use of your data, you can contact us by emailing info@embodiedfamilies.com. Alternatively, you can formally raise a concern or complaint to the Information Commissioner’s Office (ICO) directly. Call them on 0303 123 1113 or see the options for reporting issues at https://ico.org.uk/concerns/.
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